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Shipping policy

Do you ship worldwide & how much does shipping cost?

 

Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.

 

What are your shipping and processing times?

 

Standard Shipping Times: 7-20 business days

 

Processing Times

 

Orders can sometimes take 1-3 business days to process after placing the order before shipping out on weekdays.

 

Where can I find my tracking number?

 

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

 

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

 

If you need more detailed information, please shoot us an email at support@xoss.co and we'll help you out!

 

Unexpected Delays

 

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

 

WANT SOME HELP? WE LOVE HEARING FROM YOU!

 

Facebook: https://www.facebook.com/xoss.co/

INS: https://www.instagram.com/xoss.co/

Website: https://www.xoss.co

Contact Address: XOSS HONG KONG Co., LIMITED
ROOMS 1318-9, HOLLYWOOD PLAZA,610 NATHAN ROAD, MONGKOK, KL, HONG KONG

Contact Number: +852 65831538

Contact Email: support@xoss.co

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